Enrolment & Selection
1. All students must be of 17 years of age at the time of course commencement.
2. The Learner is responsible for notifying HTMi Australia if they have a medical condition or disability or require assistance in attending a class.
3. It is the Learners' responsibility to note the date, time and location of the course as advised.
4. Courses with low enrolments may be cancelled, every effort will be made to contact Learners, please ensure your contact details are correct.
5. Requests from the Learner to transfer or credit their course due to changed personal circumstances will be considered.
6. HTMi Australia reserves the right to decline admission to a course, terminate a Learner's enrolment in a class or change a course or trainer at any time without notice.
7. The Learner acknowledges receipt of and agrees to promptly, diligently and strictly observe HTMi Australia rules set out in the Learner Handbook which are intended to benefit the conduct and operation of HTMi Australia and Learners undertaking the Course.
8. HTMi Australia reserves the right to refuse enrolment of any Learner at its discretion, and further correspondence will not be entered into.
1. Tuition fees for each study period are due 2 weeks prior to the start date. A late payment fee of $150.00 will be charged for each payment received after the start date. Participants who have not paid their fees in full by the end of the payment week may be excluded from their course, unless they have an approved payment plan based on compassionate and compelling circumstances.
2. HTMi Australia requires an initial payment of $250 at the time of the acceptance of the offer. Fees for the first Study Period will be required fourteen days before the start of the course.
3. Fees to be paid are shown in the Fees and Charges policy and apply exclusively to the relevant enrolment period.
Deferring your Studies
1. Learners must request to defer in writing by completing the Deferment Form
2. Applications for deferment are accepted at HTMi Australiaâ€™s discretion. The maximum period of deferment is one year.
3. If a learner applies to defer the studies at least 14 days before the start of the course, and the deferment is accepted, any fees paid will be transferred to the study period in which the learner recommences the studies.
4. If a learner applies to defer the studies after the course has started, he or she will be unable to transfer their fees or receive any refunds unless approved by the General Manager.
5. Approval of application for deferment are at discretion of HTMi Australia.
Withdrawal from Studies
1. Learners may withdraw from their studies at any time in compliance with HTMi Australia â€˜s policy on Withdrawal.
2. Learners must apply to withdraw in writing and submit a Withdrawal Form to HTMi Australia by post or email. The Learner must submit any supporting document to the Operations Manager.
3. Upon receipt of this document, a member of staff will contact the Learner to confirm the withdrawal request has been received.
4. Learners will not be considered withdrawn until this process has been completed and any property has been returned to HTMi Australia.
5. Learners will be notified in writing when their application to withdraw has been approved.
6. If a Learner withdraws from their studies after commencement of their course and has paid the course fees, those fees will be forfeited. A refund of the deposit is also not applicable in accordance with HTMi Australia â€˜s Refund Policy.
This policy applies to Learners enrolling in a course for which fees are paid by the Learner.
1. If a learner decides to withdraw from the course no later than commencement date, he or she must provide a written request for a full refund of the course costs they have paid, less the non-refundable deposit.
2. If the learner decides to withdraw from the course after the commencement date, he or she is liable to HTMi Australia for the study period in which they are due to commence.
3. If the learner provides a medical certificate for an ongoing or serious condition or is undergoing extreme personal hardship a refund may be given at the discretion of HTMi Australia.
4. If the learnerâ€™s enrolment is terminated because of a failure to comply with HTMi Australia policies, bad behavior, unsatisfactory progress or unsatisfactory attendance, then all fees for the study period will remain payable.
5. HTMi Australia agrees to refund within 28 days of the receipt of written notice of cancellation being received by the student (or parent or guardian if the student is under 18 years of age).
6. In case of a default by HTMi Australia, all students will be refunded their tuition fees for the study periods they have not commenced. A statement will be provided to the learner that explains how the refund amount has been calculated. (A default means that HTMi Australia ceases to operate).
7. HTMi Australiaâ€™s terms and conditions and refund policies do not remove the right of a participant to take further action under Australiaâ€™s consumer protection laws.
Access and Equity
HTMi Australia applies Access and Equity principles through all its policies and procedures to promote full and equal participation of all Learners in its courses, to foster an environment free of discrimination and harassment, and to assist Learners to identify and achieve their desired outcomes.
Harassment, Victimization and Bullying
HTMi Australia does not tolerate any harassment, victimisation, bullying or any such conduct that has the purpose or effect of interfering with an individual's work performance or creating an intimidating, hostile, or an offensive learning environment. This includes harassment, victimisation, bullying because of sex, race, national origin, religion, disability, sexual preference or age.
Harassment is unlawful under Commonwealth and State legislation and all harassment, bullying and victimisation are contrary to the duty of care to provide a safe environment for work and learning.
In the event of a situation that is considered by clients to be in violation of the HTMi Australia harassment, victimisation and bullying policy, Learners must report the situation to management.
Award of a Qualification
1. Learners must attend a minimum of 80% of the training sessions and workshops to be eligible to graduate.
2. HTMi Australia reserves the right to withhold the granting of a qualification to any Learner who fails to:
- Attend scheduled training as per the Learner Handbook.
- Achieve the competency levels set by the HTMi Switzerland in both theory and practical work
- Pay any outstanding tuition fees that are payable in accordance with this Agreement.
3. Learners failing to attain competency in any unit due to unsatisfactory attendance or following three unsuccessful attempts at assessment must repeat the unit in full, at a fee. Unit fees are available from HTMi Australia, upon request.
Work Health & Safety
1.HTMi Australia is committed to providing and maintaining a safe and healthy environment for the benefit of all Learners and employees.
2.HTMi Australia monitors and maintains the appropriate Work Health and Safety levels and obligations under the Federal and State rules and regulations of the relevant Work Health and Safety Act.
3. In consideration of all HTMi Australia's clients and Learners, it is important that adherence to all legislative acts and regulations are observed while undertaking training. If Learners have any concerns or notice a condition or practice that seems unsafe, it is important it is brought to the attention of the HTMi Australia management.